How we help

Businesses

From the CEO to your front desk team, we can support and work with you to develop and maximise your staff and your business. We want to get to know you, understand the culture of your organisation and the fundamental ways in which you work, what it is you need to achieve and where you need your business to go. From there we can build tailored training or facilitation solutions that target your specific requirements and deliver the cost effective results you are looking for.

Red Door Coaching and Training have a strong track record in assisting organisations to improve and grow. Our approach to this is from a retail background where customer focus (both internal and external) is paramount. Our significant experience of working for Marks and Spencer for 25 years has enabled us to create tailored products that enable businesses to make improvements in an increasingly competitive environment. We provide an invaluable insight of how to truly look after your customers.

One of our key learnings is that the "Manager makes the difference". There are critical elements of personal managerial influence, not just formal management systems such as strategies, policies, reward systems and the like. To gain a competitive advantage, for corporations and for careers, the ability to create and transfer drive, determination, energy, excitement and enthusiasm is essential. There is a demonstrable clear path to success if (and only if) skilled managers know how to energise their people.

We work with a wide range of companies, small and large. We understand that no two businesses are the same, and create training that fits their needs, rather than applying a one size fits all approach.

Our courses include Leadership Training and Customer Service Training. We also offer Facilitation for meetings, team days and business strategy.

Business training testimonials

What a day! Without exception the staff could not believe that a team day could be such fun. Linda drew everyone out, even those members of staff who would normally sit quietly without any comment. Once started there were lots of underlying grumbles that were discussed in the open and...

Practice Manager
Westside Medical Centre, Rugby

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Linda and Tracy delivered a really enjoyable and informative programme across our 4 shops and sales order office. They were very professional in their approach and the sessions were well planned and aimed at a level that meant everyone got involved, and the ideas for improving our service were really...

Sam Wells
Retail Director, Hobbs House Bakery

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We last changed our appointment system over ten years ago. Initially the changes delighted our patients and gave our doctors a vastly improved work-life balance. But over the years we've faced increasing demands and are now less able to meet our patients' expectations. We've tried many times to find solutions...

John Gibson
John Gibson Practice Manager at Malago Surgery, Bedminster

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